This keynote distills down 12 years of Heather R Younger experience reviewing 25,000 employee engagement survey comments into actionable insights that have been proven to lead to better engagement, better customer satisfaction, higher revenue, lower turnover, and brand loyalty.

This program is perfect for leaders:

• Seeking to understand employees, prospects, or customers to better meet their needs
• Working to improve the culture at work to ensure everyone feels heard, valued, and appreciated
• Supporting others at work to become more engaged, motivated, and productive

The audience will leave with:

• The one success characteristic they need to reach their goals and create win-win scenarios at work
• An inspired understanding of how to practice active listening with those who look to them for guidance
• A listening process that will unlock valuable insights and deliver desired outcomes

The four Caring Leadership principles delivered in Heather R Younger keynote serve as a powerful reminder of every leader’s responsibility to uplift their team and organization and drive real business results.

This program is perfect for leaders:

• Supporting employees through organizational change
• Prioritizing self-development as part of their leadership development
• Working to improve their ability to inspire and engage those they lead and meet key organizational goals

The audience will leave with: 

• A practical understanding of the concrete actions they can take to uplift and engage those they lead
• Deep insights into the positive power they possess to create a culture of caring at work
• Strategies to inspire loyalty with their leadership by becoming more present, caring, and compassionate

In this empowering, interactive, and hope-filled keynote, Heather provides a roadmap for navigating change with agility, confidence, resilience — and a positive outlook.

This program is perfect for leaders:

• Powering through tough moments or times of crisis
• Fortifying those they lead in preparation for future challenges
• Equipping their organization to thrive long term

The audience will leave with: 

• An effective framework to more quickly recover from adversity
• A high-level roadmap for succeeding with more ease, even in uncertain times
• A clear path to retool their workplace through creativity and innovation

How to Build a Culture of Belonging

This keynote draws from Heather R Younger personal experiences as the only child of an interfaith and interracial marriage to inspire leaders to flex their empathy muscles and master the art of active listening to ensure every employee feels valued, respected and supported.

This program is perfect for leaders:

• Building cultures of belonging at work
• Seeking to honor their colleagues’ diverse experiences and perspectives
• Educating themselves about other peoples’ challenges

The audience will leave with:

• A practical method to elicit feedback and unlock change and growth
• A greater understanding of the role they have to play in creating cultures of belonging at work
• The inspiration to show up each workday as their most authentic selves