Name of Author
Blake Morgan is a leader in customer experience. She is a customer experience futurist and keynote speaker who brings her message to audiences all over the world.
Her clients include Comcast, Fujitsu, Nationwide, Allstate, Genentech, Accor Hotels, Accenture, Parker Hannifin, Ericcson, Verizon, Adobe and more. Blake is a guest lecturer at Columbia University, the University of California, San Diego and adjunct faculty at the Rutgers MBA program.
She is a contributor to Forbes and the Harvard Business Review. Blake is the host of The Modern Customer Podcast and a weekly customer experience video series on YouTube.
Calabasas, California, United States