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Executive Media Training for media interviews and dealing with reporters before and during a scandal or reputational crisis with Mandy Wiener and Francis Herd

Mandy Wiener is one of the country's best known and most credible journalists and authors. She currently hosts the Midday Report on 702 and Cape Talk and writes a weekly column for News24.

With a BA degree from Rand Afrikaans University (now UJ), Mandy launched her career at RAU Radio before interning at the 702 traffic desk and screening listeners' calls in the middle of the night. She then became a news reporter at Eyewitness News and after being held at gunpoint on her first story, she did not

Mandy worked as a multi award-winning reporter with Eyewitness News from 2004 until 2014, filing reports for Talk Radio 702, 567 Cape Talk, 94.7 Highveld Stereo and Kfm radio stations. Mandy specialises in investigative reporting and legal matters, having extensively covered both the corruption trial of former national police commissioner Jackie Selebi and the Brett Kebble murder trial. She has also earned a reputation for her work exposing South Africa's 'Underworld' reporting extensively on Czech fugitive Radovan Krejcir, Teazers boss Lolly Jackson and other mysterious murders.

Francis Herd is a television personality who has featured on some of South Africa’s most-watched news programs for years. She is currently the co-anchor of The Full view on SABC News. Francis has built a reputation as an accurate, fair and ethical broadcaster who can handle breaking news, the fray of politics and her speciality, business news.

After starting her career as a computer programmer, Francis decided to go back to university and follow her passion for journalism. At Wits, she was elected as Editor-in-Chief of the student newspaper, Wits Student, and rose to the task of reviving the paper with political debate and comedic fun.

At the same time, she joined the news department at 702 Talk Radio in 2001. As a reporter, she was involved in several investigations that led to exclusive reports, such as an expose of the sale of roadworthy licences and inspectors taking bribes. She left as a news anchor and member of the senior team.

Part 1 – General Media Training with Mandy (approx 1.5 hours)
Understand the media landscape and how to land media-friendly key messaging. Learn how to prepare for interviews and how to deal with journalists, anticipate questions and know your rights. Build confidence and get the most out of any print, radio or television interview to ensure you are invited back!

Part 2 - Crisis Communications with Francis (approx. 1.5 hours)
The nature of the world we live in means a potential crisis lurks around every corner. But crises may in fact be a wonderful opportunity! Companies that have responded well through the media have built trust and some have even increased their profits. Understand how to respond when you’re featured in a bad news story and tips to avoid crises in the first place.

Part 3 – Examples and Hypotheticals with Francis and Mandy (approx. 1 hour)
A workshop discussion around who got it right, who got it wrong and what you and your company can think about in terms of potential risks in future.

Part 4 – Practical – Getting in Front of the Camera (approx 2 hours depending on attendees, maximum of 8)
Mock TV interviews, friendly and/or hostile with prepared scenarios tailored for you. Post interview analysis based on recordings and feedback session.

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