Speaker From

United States

City

Cherry Hill

State | County | Province

New Jersey

Speaker Bio

Lisa B. Marshall helps leaders create and deliver stronger messages, manage conflict, and transform teams. In a nutshell, our training gets results.

 

Working together with organizations and individuals is what I love most (and is what pays the bills). I love creating significant transformations – personal, professional and financial – through developing and enhancing communication.

 

For example, I’ve helped organizations build stronger teams, manage conflict, create stronger, more effective messages, and deliver better presentations.

 

In addition, I’ve coached many senior leaders one-on-one to develop stronger executive communication skills. Clients include Johns Hopkins Medicine, Harvard University, NY Academy of Science, Memorial Sloan-Kettering Cancer Center, University of Pennsylvania, Genentech, and Roche among many others.

 

I hold masters with duel degrees in interpersonal/intercultural communication and organizational communication.

 

Speaker: I’ve been keynote speaker and workshop leader for well over a dozen years. I’ve spoken on a variety of topics in the areas of public speaking, networking, social media, conflict management, interviewing, and persuasion.

 

All programs include practical, evidence-based, approaches to solve complex communication issues and are highly specific for each audience.

 

Because of my speaker pre-program audience analysis process, I am incredibly good at understanding the client needs and culture.  Delegates will often say, “She really understands what we do. Does she have a background in X?”

 

The bottom line: I provide very practical, evidence-based techniques delivered in a fun, engaging way that resonates with the audience and ensures that delegates get results! Guaranteed.

 

Guarantee:
Since the only thing I have to sell is my reputation, I will only deliver programs that I’m confident will be successful.  In fact, I guarantee it.  Really, I have a money-back guarantee, but nobody’s ever asked for a refund–that’s a testament to the quality of my work.

Keynote Topic #1

Influence: Maximize Your Impact

There’s no doubt about it, influence trumps formal power. Strong persuasion and influence skills are critical to success as a leader. You need the ability to sway the undecided and convert opponents. You need the ability to authentically bring others to your way of thinking without force or coercion. Strong influence and persuasion skills are how you advance and achieve your goals. (This is Lisa’s most popular topic.)

This program covers:

  • What are influence, persuasion, and manipulation
  • The research behind the six primary social and psychological principles of influence that are based on thousands of tactics of successful persuaders
  • Practical strategies for using these principles of influence in both persuasive conversations and persuasive presentations
  • The power of story for influence and inspiration (only included in longer programs)
Keynote Topic #2

Powerful Presenter: Clear, Concise, & Compelling Presentations


This is the first of a two-part series on public speaking for professionals.  Examples are drawn from your delegates.  (This is a top five most popular topic in 2015.)

Powerful Presenter: From Stress to Success 
This is the second of a two-part series on public speaking for professionals.  Examples are drawn from your delegates.  In this program delegates will learn:

  • Techniques to overcome speech anxiety
  • Methods to effectively handle the Q&A session by learning how to open and end the session, structure responses, handle hostile questioners and difficult questions
  • How to distill work history into clear, concise, practiced statements for networking with colleagues and loose connections
  • Guidelines for handling a number of difficult presentation situations (e.g., you have less time than you thought, you lose your train of thought mid-sentence, etc.)

In this program delegates will learn:

  • How to plan, to structure, and to organize presentations (specific to industry/company/field of study)
  • Methods to improve the attendees’ presentation style including: eye contact, gestures, tone of voice, transitions, and language choice
  • Guidelines for creating, designing, and refining slides using sample “before and after” slides drawn from your industry/company/field of study.
Keynote Topic #3

The “F” Word: Improving Performance Through Effective Feedback

The “F” Word: Improving Performance Through Effective Feedback
Although feedback is the best way to improve productivity, managers are often reluctant to deliver it. In this program delegates learn:

  • The difference between criticism and feedback
  • A 9-step proven process for delivering feedback
  • How to diffuse and accept criticism
  • A 7-step process for handling criticism

Here is a full listing of all of the programs I have delivered and can be requested.  I offer academic, non-profit, and corporate pricing levels. I travel from Philadelphia (PHL).

Additional Negotiated Benefits Available
To help you reach your goal of “butts in seats” I’m happy to provide some or all of these additional benefits.

  • Personally inscribed copies of my best-selling book Smart Talk
  • Ebook copies of Smart Talk or Ace Your Interview or Sharpen your Smart Talk
  • Unlimited downloads of the official discussion guide, Sharpen your Smart Talk (ebook)
  • Helpful “handout” materials for attendees in addition to PDF of slides
  • Topic related 500-800 word article for your newsletter
  • Promotion to Lisa B. Marshall newsletter
  • Promotional Lisa B. Marshall social network
  • Promotional audio or video
  • Exposure on  The Public Speaker podcast (exposure to >150,000 subscribers)
  • Promotion to my Smart Talk professional development briefing
  • Pre-event “meet-up” or webinar
  • Additional breakout session workshop
  • Fill an emergency opening in your schedule
  • I am flexible and fun to work with!
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