Whether you specialize in selling products, experiences or services the success of your business relies on customers who are excited and delighted , customers who return time and time again, customers who refer you to others and most importantly customers who ultimately become your loyal, raving fans.

It is often the simple, easily applied principles that are the differentiating factors between your business and your competitors that can transform any customer into the loyal, raving fans that bring success and profitability.

Sarah is a professional speaker, trainer and author who is passionate about customer service and is passionate about sharing her techniques so that you and your business can prosper and you and your team can simply become exceptional.

With a natural love for life, people and experiences, Sarah brings the fun and vibrancy she has in her personal life to the stage and ultimately YOUR event!

She is absolutely comfortable on stage and would be honoured and privileged to be part of your next event or function!

Sarah the SPEAKER
Sarah has various keynote presentations which can be personalized and tailored to suit your audience and objectives.

Keynote presentations:

The Magic of Customer Service
"The Magic of Customer Service" is a keynote presentation that is about taking your customer service ideals to the next level.

Whether you run a corporate company, a small business or simply deal with customers - "The Magic of Customer Service" is an absolute "must listen to" keynote delivery.

Invest in the Guest
"Invest in the Guest" is a keynote presentation that is about investing in crucial areas of your business which ultimately affect your clients overall experience.

Geared specifically towards the hospitality industry "Invest in the Guest" is aimed at top management, executives as well as anyone who has a vested financial interest in your business.

Sarah the TRAINER
Whether you are looking for 2 - 3 hours of in-house training or 2 day seminar on Customer Service, Sarah is able to personalise and adapt her material to ensure you get the best return on your investment.

Sarah the MC
If you are looking for an MC that is vibrant, fun, able to keep the programme on track as well as showcase your special event then Sarah Bauling is the MC for you!